Frequently Asked Questions

What is ClearMic?

ClearMic is a professional audio noise cancellation software that provides clear, pure audio experience. It features four core algorithms: noise reduction, adaptive volume control, voice beautification, and voice transformation. With low latency, lightweight design, and real-time audio processing, ClearMic ensures professional communication in any environment.

What operating systems does ClearMic support?

ClearMic currently only supports Windows operating systems, specifically Windows 10 and Windows 11.

How do I set up the virtual microphone?

To set up the virtual microphone in ClearMic, follow these steps:

1. Install and launch ClearMic on your Windows computer.
2. In the ClearMic interface, select your physical microphone as the input device.
3. Enable the noise reduction or other audio processing features you need.
4. In your meeting or recording software (e.g., Zoom, Teams, OBS), select "Streamlit Virtual Microphone" as the input device.
5. Start your call or recording, and ClearMic will automatically process your audio in real-time.

What are the differences between Free and Professional versions?

ClearMic offers two pricing plans:

• Free Version: Includes basic noise reduction and adaptive volume control, with a 1-hour usage limit per session.
• Professional Version: Includes all features (advanced noise reduction, adaptive volume control, voice beautification, voice transformation) with no usage limits, available for $48 per year.

Does ClearMic affect system performance?

No, ClearMic is designed to be lightweight and efficient. It uses minimal system resources, ensuring smooth operation even on low-config devices without affecting your system performance. The optimized audio processing algorithms ensure real-time effects without lag or delay.

How does ClearMic protect my privacy?

ClearMic takes user privacy very seriously. We implement comprehensive privacy protection measures, including end-to-end data encryption storage, transmission encryption, user data anonymization processing, and clear privacy policy notification mechanisms. We strictly follow the principle of data minimization, only collecting necessary information, and provide detailed privacy policy documents for users to review.

How do I upgrade from Free to Professional version?

To upgrade from the Free version to the Professional version, simply visit the Pricing page on our website and select the Professional plan. Follow the instructions to complete the payment process, and your ClearMic account will be automatically upgraded to the Professional version with all premium features unlocked.

Can I use ClearMic with any application?

Yes, ClearMic works with most applications that use a microphone, including video conferencing software (Zoom, Microsoft Teams, Google Meet), voice recording software, streaming applications, and more. Simply select "Streamlit Virtual Microphone" as the input device in your application's audio settings.

What is the refund policy?

ClearMic offers a 30-day money-back guarantee for the Professional version. If you're not satisfied with the product within 30 days of purchase, you can request a full refund. Please contact our customer support team with your order information to initiate the refund process.

How do I contact support?

You can contact ClearMic support through the Contact Us page on our website, or by sending an email to leospark069@gmail.com. Our support team typically responds within 24-48 hours during business days.